Account Maintenance

To cancel an alarm or test system call USA Central Station Alarm Corp. at 1-888-872-3640. Be prepared to provide your account number or password.

For system operating instructions, change of account data or service billing information call
Tri Comm Security at (320) 251-6035 or 1-800-450-6035 or e-mail us at general@tri-security.com

You can do your part to eliminate false alarms by following these simple steps:

1. Let us know if any of your contact phone numbers change including your premise phone.
2. Has your cell number changed? Has your neighbor moved? Has a work number changed? Has an area code changed? Notify us of any changes in your emergency contact list.
3. Memorize your account number or password. USA will ask for it if they call about an alarm.

Test your system. You can test your system by following these simple steps:

1. Call our 24hour central station – USA – and announce that you would like to place your system on test. Be prepared to provide them with your account number and password.
2. Activate your alarm, remember that most systems have a 60 second exit time, and then open a protected door, window, motion detector or panic/hold-up buttons, etc.
3. Allow your sirens (if audible alarm) to sound for approximately one minute and then shut off/disarm your system.
4. Call the central station – USA – and announce that you are calling to check test results. The USA operator will describe the signals received.
5. Ask the operator to take the system off test.

Have your phone lines been serviced?

• Always test your system after your telephone system is serviced. On some systems, phone technicians can accidentally disable your central station communications. Other good times to test include after a severe lightening storm, before going on an extended vacation and after installing a new Internet connections including DSL.

Thank You!

• We sincerely appreciate your business. We will work hard to continue to earn your business and your support. If you have any questions regarding this letter or need further information, please call our office at 251-6035 or 800-450-6035.

Sincerely,

Mark Williams
President

“Peace of mind for business and family”